Shipping + Returns
We offer free domestic shipping to the U.S. on orders over $50 USD. Free shipping minimum must be met before taxes and after discounts are applied. Free shipping will be automatically applied once the minimum is met.
Currently we ship to the U.S, Canada, Australia and the UK. Shipping will be calculated at checkout. Please allow up to four weeks for your order to arrive after shipping, as time in customs will vary.
We are not responsible for any fees charged by customs for your items to be released to you. If you chose to not pay duties on import and the package is returned, we may refund the order less shipping paid.
Shipping cost is based on the weight of the package and destination, shipping from Atlanta, GA. We ship via USPS.
Please be sure your shipping address is correct before placing your order. We cannot be responsible for lost or stolen packages where the item is showed delivered to the address provided. If you experience your package is lost, please contact us right away so that we can begin looking into it with the mail carrier.
If you received your order and the products are in any way damaged, please contact us immediately within 72 hours of delivery at firstname.lastname@example.org Photos of the damaged products are required.
We are fully committed to our customer's satisfaction and will do whatever we can to ensure you are happy with your purchase. Refunds will only be issued on a case by case basis, if contact is made within 14 days of purchase. Please email us at email@example.com with any questions or concerns as soon as possible.
To be eligible for a full refund back to your original payment method, your items must be unused and in the same condition that you received it.
Please note, we will not be able to refund the shipping cost for returns as it is directly paid to the shipping providers.
Returns will not be accepted without us being contacted first.